Industry Insights Podcast

Video Experts Podcast

Simulated conversations with real industry experts exploring the challenges, opportunities, and innovations shaping video surveillance.

The Missing Piece in Video Post Sale — i-PRO + VideoNSpec Industry Insights Podcast cover featuring Mark Dawson and Sarah Mitchell
Episode 1June 202618 min

The Missing Piece in Video Post Sale

A conversation about the hidden opportunity dealers are leaving on the table. Host Mark Dawson (Security Industry Consultant & Podcast Host) sits down with Sarah Mitchell (VP of Customer Success, VideoNSpec) to explore why most dealers lose touch with customers after installation — and how a Video Integrity Program creates stronger relationships and recurring revenue.

The Real Problem

Why most dealers lose touch with customers after installation.

The Business Impact

How a lack of after-sales engagement leaves money on the table.

A Smarter Approach

How a Video Integrity Program creates stronger relationships and recurring revenue.

Simulated conversations. Real challenges. Real solutions.New episodes every month